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Why do I receive a "Fatal Error" when submitting
my invitation?
The "fatal error" is caused by an invitation that is submitted
before it has been fully set up. For the invitation to work
correctly, all settings (Thank You Page, AutoConfirm E-
Mail, Submission Notification) must be set up. You will
still be able to insert the invitation on pages before the
setup is completed, but it will not be functional.
To verify the setup of your invitation, please follow these
steps...
1) Log into Site Central with your usual login and click the
Content 2.0 Library button in the Site Build It! SiteBuilder
- Libraries Section.
2) Find your invitation in the list and verify the
following...
- If you see "Visitor Thank You Page has not been
customized," click the Edit link beside it to customize your
Thank You Page and follow the instructions on the next
screen.
- If you see "Visitor AutoConfirm E-mail has not been
customized," click the Edit link beside it to setup the
AutoConfirm e-mail.
- If you see "Submission Notification E-mail prefs have not
been set," click the Edit link beside it to set your
Notification Preferences.
3) After you have completed these steps, your invitation
will work correctly. Submissions made previously are still
stored and can now be managed by clicking the Manage
Existing Submissions/Comments button for the invitation.
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Why is Content 2.0 not included in the price of
SBI!?
SBI! offers an extensive suite of tools for the very
affordable subscription price of $299 per year...
http://buildit.sitesell.com/main/tools.html
We would love to include the new Content 2.0 module, but
this was by far our largest, most expensive development. Content 2.0
requires enormous computing power and it will consume high
bandwidth over time due to its powerful traffic-generating capabilities.
Content 2.0 at less than $9 per month is a value-packed bargain...
Free content, viral traffic growth, increased income, and
of course, your visitors love it!
WIN-WIN-WIN. :-)
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When will be the renewal date for my Content 2.0
subscription?
Content 2.0 has a $99 annual subscription, renewable one
year following your date of purchase.
Your Content 2.0 renewal date will not match your SBI!
renewal date (except in rare situations). This means you
won't have two payments due on the same day, something that
most SBIers are happy to hear.
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What is the refund policy for Content 2.0?
For optimal use, we recommend Content 2.0 once you have
at least 30 pages and 50-100 visitors per day. We also
offer a Free Trial period to be sure that it is right for
your Site Concept and business before you purchase.
At any point during the first 30 days following your
purchase, we offer a full refund. After the first 30 days,
Content 2.0 is non-refundable.
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Do visitors' comments need to be approved before
they are published?
Unlike new submissions, comments are published immediately
without requiring approval. Here is why...
While you want to maintain control over all Content 2.0
submissions and comments, it is important to stay on the
right side of the 80-20 rule. A successful Content 2.0 site
can attract many comments and the vast majority are immediately
suitable for publication. Approving every single comment
would add a lot of work for little benefit.
If you wish to keep very close control over all comments,
you can simply choose the notification options for your
invitation to send a notification for all submissions and
comments posted. Here's how...
1) On the main Content 2.0 page, click the Edit link beside
"Submission Notification E-mail prefs" for the invitation
that you wish to monitor.
2) From the drop-down menu, select the second option, "AND
when comments are left about that contribution."
3) Click the Set Notification button at the bottom of the
screen.
You will now receive e-mail notifications of all submissions
and comments so that you can quickly edit or delete any
comment that you deem unsuitable.
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Why can't I (or my visitors) see the logo in the
AutoConfirm E-Mail?
The AutoConfirm E-Mail offers the option of adding your own
logo to give it a more personalized feel and to brand your
e-mail confirmations with the Look & Feel of your site or
other design elements.
However, not all e-mail software is set up to display images embedded
in e-mails. Users may choose to display all e-mail in plain
text format and/or the default setting for some e-mail software
is to not display images.
As those settings are not under our control (or yours),
please follow these recommendations...
1) Use the logo as a design element. Include important
information as text. For example, instead of using the logo
as a Thank You for your visitor, add a Thank You in plain
text below as well.
2) Rely on words, not on images. As an SBI! owner, you know
that words count. As in all e-mails and on your site, use
images to support your words, rather than a replacement for
words.
A Final Caveat
The AutoConfirm E-Mail is different from the confirmation
e-mail that is sent right after visitors make a submission
and ask to be notified of future submissions and/or
comments. If visitors select notification options, they
will receive a double opt-in confirmation e-mail with a
confirmation link. That e-mail is not customizable and it does
not contain your logo.
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What is the annual cost for Content 2.0 and how
do I purchase it?
Each SBI! subscription includes a free trial of Content 2.0
with the ability to create unlimited invitations and receive
25 submissions. Once you have reached 25 accepted or
pending submissions, your visitors will no longer be able to submit
to your invitations. Submissions you rejected do not count
toward your 25 submission limit.
Near the midpoint of your trial (15 submissions), you
will receive an e-mail letting you know that you are
approaching your limit. It will include instructions on how
to order Content 2.0. Further reminders will be sent when
you reach 20 and 25 submissions, respectively.
You are welcome to order Content 2.0 now in order to ensure that you won't miss any
submissions and to enable the Adsense feature...
1) Log into Site Central with your usual login and click the
Content 2.0 Library button (SiteBuilder's Libraries section).
2) On the main Content 2.0 home page, under the heading Content 2.0
Trial Status, you will see the number of free submissions
remaining. Click on the link labeled, "Click here to order Content
2.0."
The cost of Content 2.0 is $99 per year, a bargain
considering the valuable content that your visitors can create
for you. And the best part is that you have quality control
over submissions!
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