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  • I copied and pasted Form HTML code into a Text Block of a SiteBuilder page. Why is my form not working?

    The HTML code for forms, which you can access in the FBI! Library or in the Upload Your Own HTML Page module, is intended to be used for uploaded pages only. During the upload process, certain changes are made to the form code in order to integrate the form properly on your page.

    With SiteBuilder, you need to use the "Form" Block (from the drop-down menu) in order to insert your form...

    1) In Site Central, scroll down to the "One Page At A Time" in the SiteBuilder section. Under "Page Manager," click the link for the the page that contains your form and then select "Edit" from the table.

    2) On the "Edit" tool page, scroll down to the Text Block that currently contains the HTML code for the form and delete the code.

    3) Below that Text Block, add a new block. Select "Form" from the drop-down menu and click the "Insert" button.

    4) Choose the Form you wish to insert and choose the other desired options. For assistance with the available options, click the question mark beside the Form heading of the block.

    5) If you do not wish to have the following text wrap around your form, follow the Form Block with a "Line Break" Block. See the following FAQ for details...

    http://support.sitesell.com/faq/SBI_Page_Building.html#01051411

    You are almost finished. If text followed your form in the Text Block you were previously using, you will need to copy that text into a new Text Block below the form. If that was not the case, you can go directly to Step 8...

    6) Select "Text" Block from the drop-down menu below the Form Block, and click the "Insert" button.

    7) Cut and paste the text that you wish to display below your form from the Text Block above.

    8) Scroll to the very bottom of the Edit page and click the "Preview" button.

    9) If you are satisfied with the look of your page, close the "Preview" page and click the "Build It!" button.

    SBI! will rebuild your page. Your form should now be working properly.





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  • I am using a supported image type. Why is the Graphic Library telling me that the image type is not supported?

    In order for you to add images, the following image formats and extensions are supported by the Graphic Library...

    .jpg
    .gif
    .png

    The Graphic Library requires graphics to be named exactly as listed in the help file. The Web Server is case- sensitive, and all file extensions must be in lowercase.

    For example, a .jpg image must have the extension...

    .jpg

    ... rather than .JPEG, .jpeg, .JPG, or any other variation.

    To change your file name in Windows, please open it in a graphic editor. Select "Save As" and input...

    your-graphic.jpg

    ... in the "File Name" field. Ensure that you place this new version on your Desktop or other commonly used location on your computer.

    Once it's saved, please return to the Graphic Library module and follow the uploading instructions.





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  • Why is my AutoResponder only sending the first installment of the series?

    In order to get the remaining articles in the series, you (or your intended reader) will need to click on the Opt-In confirmation URL that appears in the initial e-mail message that is sent after signing up for your autoresponder.

    Clicking the URL contained in that message indicates that...

    1) You requested the autoresponder series.

    2) You want to receive the remaining e-mails in that series.

    This double opt-in process is what differentiates spammers from ethical Webmasters like those who use SBI!.





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  • I modified my form in the Form Build It! Library. Why didn't it update on my SiteBuilder pages?

    When you make changes to a form in the Form Build It! Library (ex., add, remove, or rename fields), the Form is not changed automatically on your SiteBuilder pages. You need to manually rebuild those page.

    Here's how...

    Step 1) In Site Central, scroll down to the One Page at a Time heading in the SiteBuilder section. Click the name of the page that you wish to rebuild in the Page Manager and click the Edit link.

    Step 2) If you didn't change the name, of your Form, you can skip this step. If you did, click on the Block drop-down menu on the tool page and select the Form Block. In the Choose Form menu, select the new name.

    Step 3) Scroll down to the bottom of the Edit this Page tool. Press the Preview button to double-check the page and the form.

    Step 4) If you are satisfied with the preview, click the Build It! button. Your page will now be rebuilt with the updated form.

    Repeat steps 1) to 4) for each SiteBuilder page that uses the form.

    Please note...

    Changes that affect the processing of the form on the server don't require you to rebuild affected pages.

    Examples of such changes are...

    o changes to the Notification E-Mail or Notification E-Mail addresses or...

    o adding or removing an AutoResponder or making changes to the text of an AutoResponder or...

    o changes to the Thank You page.





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  • I am using the SiteBuilder. Can I put a Form Build It! form on my home page?

    The Edit Your SiteBuilder Home Page tool page does not offer the same options that are available on the Edit your TIER 2 or 3 Page tool page. There is a good reason for the differences...

    Your home page should pull visitors into your content and not distract them. They don't know you yet. They need time to check out your NavBar and/or Table of Content text links, read your information and start to trust you. PREsell your expertise and knowledge first.

    Once your visitors view you as a credible source of information, they will feel comfortable contacting you. Include a Contact button on your NavBar for quick access to the page containing your contact form.

    Please note... you cannot insert the FBI! HTML code into Page Text block of the home page. This code is intended for uploaded HTML pages only.



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  • Why is the Reply address on my form my SBI! domain, rather than the e-mail address my visitor entered?

    Form Build It! sends out a Notification E-Mail from your domain on our server after your visitor submits a form.

    Technically, we could have made the visitor's e-mail address the Reply-to address for the Notification E-Mail. However, we chose not to do so for a specific reason.

    Here's why...

    If the e-mail address from the Form submission was the Reply-to address for the Notification E-Mail, the Reply-to address would not match the actual origin of the Notification E-Mail (i.e., your SBI! domain).

    This would be a red flag for many spam filters because spammers commonly forge the Reply-to address to hide their identity. It would greatly increase the risk of your Notification E-Mails mistakenly being filtered out as spam.

    Whenever you need to reply to a submitted form, simply copy and paste the address from the Form Data.

    Form Build It! ensures that your Notification E-Mail is delivered and that you can communicate with your visitors and customers.



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  • I have created a form in the Form Build It! Library. How do I link to it?

    After you create a form in the Form Build It! Library, you will first have to create a page that includes the form before you can link to it. Just follow these steps and you'll be off and running...

    Step 1) Log into Site Central...

    http://login.sitesell.com/

    Step 2) Scroll down to the SiteBuilder section. Then click on the Add a SiteBuilder Page button.

    Step 3) Enter the Page Information (Page Name, Keywords, etc.) as usual when creating a new page.

    Step 4) Use Headline and Text Blocks to enter any text that you want to appear on your page before the form.

    Step 5) From the drop-down menu, select Form Block. Then click the Insert button.

    In the new block that appears, fill in the empty fields...

    Choose Form: From the drop-down menu, select the Form Name that you gave your Form in the Form Build It! Library.

    Form Width: Choose how much space you want the Form to occupy on the page. 100% will make the Form take up the entire width of the page. Smaller percentages will allow other text to appear beside the Form.

    Background Color: Choose the Background Color for the Form.

    Border: Select if you want a border to be displayed around the Form. If you choose Yes, you can also choose the Border Size or thickness (1 is the thinnest) and the Border Color.

    Alignment: Choose whether you want the Form aligned to the left, right, or centered.

    Step 6) If you chose less then 100% for the Form Width, any text that follows the Form will be displayed to the right or the left of the Form. If you want following text to continue below, rather than beside, the form (or if you chose 100% for the Form Width), insert a Line Break after the Form. This is also important if no text follows the Form and you use a Footer on this page...

    i) Select Line Break from the drop-down menu that follows the Form. Then click the Insert button.

    ii) Under the How Many? heading, select the number of Line Breaks to insert.

    iii) Leave the Clear All? option set to Yes.

    Step 7) You can now use Headline, Text, and other Blocks to create any text to follow the Form on the page.

    Step 8) Preview your page by clicking on the Preview button near the end of the page. If you are satisfied, click the Build It! button.

    Now that you have created a page that includes your Form, you can use the Text Link function to link to the URL of that new page.

    If you are unsure about how to do this, please consult the following FAQ...

    How do I create a link from one of my pages to another page or to another site?

    http://support.sitesell.com/faq/SBI_Page_Building.html#11119949





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  • Why am I not receiving form submissions by e-mail?

    Form Build It! will automatically let you know about new form submissions. However, you first need to turn on the form's E-Mail Notification functionality. To do so, please follow these easy steps...

    Step 1) Log into Site Central...

    http://login.sitesell.com/

    Step 2) Go to the Libraries section. Click on the Form Build It! Library button.

    Step 3) Scroll down to the form for which you wish to set up the Notification E-Mail.

    Step 4) In the No Notification E-mail is sent after a user submits this Form section, click the Add link.

    Step 5) Enter the e-mail address where you would like the notification to be sent. You can also enter up to 2 other addresses where you want a cc of the submission to be sent.

    Step 6) Preview the Notification E-mail, if you wish, or click the Build It! button directly.

    Future form submissions will now be sent to you by e-mail at the address you specified. There is no need to rebuild the pages that include your form.

    Please note...

    Even if no E-Mail Notification is set up, the Form Data is still stored on our server. Submissions made before you established the E-Mail Notification are not lost.

    To access your Form Data...

    Step 1) In Site Central, scroll down to the BusinessCenter section and click the Get Form Data button.

    Step 2) Select the form for which you wish to retrieve the data from the drop-down menu. You can select either the Date Range or leave it at the default setting in order to get all Form Data.

    Step 3) Click one of the buttons, Get Results Graph or Get Results Table, to display the Form Data as a Graph or Table, respectively.

    If you have set up an E-Mail Notification, but you are not receiving the form submissions, please contact our Customer Support Team at...

    http://support.sitesell.com/contact-support.html

    Please include the name you gave your form in the Form Build It! Library, as well as the full URL of the page where your form is published online.

    Thank you in advance for including that helpful information.



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  • Where do I find Forum FAQs related to this category?

    Please visit the following locations...

    Graphics & Images
    http://forums.sitesell.com/viewtopic.php?t=10496

    Form Build It!
    http://forums.sitesell.com/viewtopic.php?t=12743





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  • Why do my links get a CGI wrap error?

    Please carefully investigate your links in the Link Library. The links probably have added code.

    If you wish to use a specific link as is (i.e, with the added code), your only option would be to place the link directly in a text block on the page where you wish the link to appear.

    If you wish to use the link in the Link Library or in a text link block or graphic link block, you will need to remove all added code and enter just the URL information.

    Please remove all added code from any link in the Link Library or in a text link or graphic link block and you should be fine.

    Helpful Hint:

    Not sure what part of the added code to strip? Copy and paste the link information into a WORD document or an HTML-formatted e-mail. When you do so the actual link information should appear in hyper-text blue color while the added code will appear as black text copy only.

    Please keep in mind that the only way you will be able to pull traffic data on your links is if they appear in text link block or the graphic link block. If you simply place them (as is) in a text block, the link will function but you will not have any tracking data in our system.

    If your affiliate program states you must leave the link as is for you to get the proper credit for the click and linking, you have three choices on the matter...

    1) Place the link in a text block and not track in our system.

    2) Build your pages in HTML, upload them and use the link as is. SBI! will add its own tracking code to the link on an uploaded page.

    3) Consult your affiliate program and ask that they provide you with a tracker link that contains only URL information if possible. Then you can use it in a text link or graphic link block.





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  • How do I add an image to my home page with SBI!'s SiteBuilder?

    The process is not difficult...

    1) Name and upload the image file that you want to use to your Graphic Library at Site Central.

    2) Type the image source code into the appropriate text box of your home page, following this format...

    <img SRC="http://www.yourdomain.com/images/FILENAME">

    Please note...

    1) yourdomain.com -- enter your domain here.

    2) FILENAME is the filename of the image file that you uploaded to your Graphic Library. It is the name of the file and not the description that you gave it in the Library. It must also include the image extension (.jpg or .gif).

    If you are still not sure of the url for the image, go to the Graphic Library and click on Show Me for the specific image and then right click on that image and view the properties. You can then copy-and-paste the proper URL reference for that image.

    Want to see an example? Please visit...

    http://SBItips.sitesell.com/image-on-home.html





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  • How do I add thumbnail images to a SiteBuilder page?

    Let's first review some basic nuts and bolts...

    1) All images must be in one of the following formats .jpg, .gif, or .png (lower case letters only).

    2) Images must be under 100KB -- 30KB is the optimal size for faster loading time.

    3) Check to see that there are no spaces in the file name. Try to avoid using long file names with underscores or hyphens.

    So, for example, an image file labeled testimage.jpg will not be a problem while test image.JPG will be.

    4) SBI! does not include an image editor nor do we support any specific image editing application (ex., Photo Shop or MS Paint). Please consult the application's help file.

    Now for the page-building process itself, please follow these steps...

    1) Click on the Graphic Library button in the Libraries section of Site Central. Follow the online instructions to name and upload both sizes of the image (thumbnail and larger version) to the Graphic Library.

    For example, you could name your two images...

    black-cats1.jpg (thumbnail)
    black-cats2.jpg (larger version)

    2) Then begin building your page. Click on Add a SiteBuilder Page button in the All Pages section of Site Central.

    3) Insert a Graphic block where you wish the thumbnail image to appear on your page.

    4) Select the thumbnail version of the image from the Choose a Graphic drop-down menu.

    5) In the Name a link field, enter the name of the larger graphic image, and then in the Enter URL field, put the correct URL in this format...

    http://www.yourdomain.com/images/filename

    For example...

    http://www.catlovers.com/images/black-cats2.jpg

    5) Select the Yes, open a new window when visitor clicks option.

    6) Now please test your page. When you click on the thumbnail image, a new browser window will open showing the larger version of the image.

    And that's it! You have a clickable thumbnail!

    http://forums.sitesell.com/viewtopic.php?t=7055



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  • I want to add forms on my Web site. How do I do this?

    Form Build It! is a simple tool with great business-building potential. Although the ways you can use Forms on your Web site are limitless, usage tends to fall into one of four categories...

    1) The Contact Us Form...

    2) The Single/Sequential E-Mail AutoResponder Form

    3) The Visitor Survey or Poll Form

    4) The Finder/Referrer Form

    The Form itself, of course, is just the front-end... the data-gatherer. So think of Form Build It! as the module that creates the entire process... from data-gathering to responding (via Web page, AutoResponder, Notifications). Form Build It! even includes an analysis of data collected. The combined operations make Form Build It! extremely flexible and powerful.

    On top of that... you can always return to edit, modify, activate, or de-activate any of the functionalities. Nothing is set in stone so don't worry about changing your mind about something later on.

    For a quick overview of Form Build It!, please see this Help and Strategies window...

    http://build.sitesell.com/help/formAR/formbuilder-mainhelp.html

    I also recommend that you review this article in the Tips 'N Techniques HQ where SBIers share how they successfully use Forms to build their business...

    http://sbitips.sitesell.com/form-build-it.html

    Please keep in mind that you must build your home page first before you will have access to Form Build It! at Site Central (in the SiteBuilder section under the label, "Form Build It! Library").



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  • How can I upload a graphic to my Graphic Library?

    There are two ways for you to manage your Graphic Library...

    Upload all the ones that you anticipate using in your site right away, via the Library. Later, when you build a page and choose to add a graphic using your Graphic Tool, you'll see the whole list (by name -- so create memorable names) for you to select.

    Or, if you're in the middle of building a page, you'll also have the ability to upload a single needed graphic, right at that moment.

    To add a graphic to your Graphic Library, just browse to a graphic on your computer (.gif, .jpg and .png), no larger than 100 Kbytes. Name it and then click upon the Add this Graphic button.

    Please note: For optimal results, all letters in the file name and in the file extension that you upload should be lowercase. Please also check to see that there are no spaces in the file names.



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  • Why is there added CGI in my links?

    SBI! adds specific coding to links you create through SiteBuilder's Text Link block and Graphic block or through your HTML Editor. The purpose of this code is to track click-throughs. It does not affect your link's usability nor does it bother the Search Engines. As a result, your page will not be penalized due to the code that SBI! adds.

    Quick tip...

    If you choose to bypass the tracking functionality for a specific link, simply place the URL information directly in a SiteBuilder's Text block where you wish the link to appear on the page. The link will work, of course, but it won't generate traffic stats for you in the Traffic HQ.



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  • How do I add an affiliate link (with a gif tracking file) to a page so that it works properly?

    Another SBIer asked this same question in the SBI! Forums. It's a great example of the help-and-be-helped attitude of the Forums. Here's a quick recap of the answer that was provided...

    If you wish to track this type of affiliate link (CJ and BeFree use links like this) from within SBI!, you need to use the Link Library. If you are not concerned about tracking, you can paste your HTML code for your affiliate link directly into a Text Block.

    Please keep in mind that you cannot paste a two-part affiliate code directly into the Link Library. Only a straight URL can be referenced there. So...

    You need to break down your affiliate link into two separate parts and put each part in the right location in order for the tracking to work properly.

    Part One is the URL to the network...

    <a href="http://www.otheraffilateprogram.com/click-xxxxxxx-yyyyyyy" target="_blank">put text for link here</a>

    You add the URL part to your Link Library.

    Part Two is a small image file that tracks impressions...

    <src="http://www.otheraffilateprogram.com/image-xxxxxxx-yyyyyyy" width="1" height="1" border="0" alt="">

    Place this small image on your page by pasting the code into a SiteBuilder Text Block.

    And that's it. Get the locations right and the tracking will work as it should!

    Some SBIers have removed the graphic element of a CJ link and then copied and pasted the remaining code into a Text Block. The tracking worked fine for them. Test it yourself to see if you get the same result.

    For more details, check out the full discussion at the SBI! Forums...

    http://forums.sitesell.com/viewtopic.php?t=371



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  • Where do I find help to create a sequential autoresponder?

    Although there is no limit to the way you can use Forms on your Web site, they all fall into one of four categories...

    1) The "Contact Us" Form...
    2) The Single/Sequential E-Mail AutoResponder Form
    3) The Visitor Survey or Poll Form
    4) The Finder/Referrer Form

    Please see a helpful overview at...

    http://build.sitesell.com/help/formAR/library.html#2

    Form-building itself takes place in the Form Build It! Library at Site Central.



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