Frequently Asked Questions

Order Processing         List of Categories        

  • How do I access my new or bonus order?

    Until you register a domain name and build your home page, you will not have access to Site Central for your new or replacement order. You can access your new order by clicking on the "Switch Accounts" link in the upper right hand corner of Brainstormer. Choose the new order number from the drop-down menu there to begin your brainstorming research for your new site.

    Once you register a domain name to that order, you will be prompted to choose which domain name you would like to work on during that session when logging into Site Central (via a drop-down menu).

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  • How can I order another Solo Build It! without using my credit card?

    We offer several options for ordering SBI! without a credit card. They are listed on the order page...

    https://secure.sitesell.com/build/order.html

    Option 1) PayPal

    PayPal, now available in most countries, is the quickest and most convenient way to order SBI!, if you don't have access to a credit card. PayPal purchases can often be funded by direct withdrawal from your bank account.

    If you don't have a PayPal account, you can open one here...

    http://www.paypal.com

    To order with PayPal, select the PayPal option below the "Payment Information and Authorization" heading in the order form. Then follow the instructions provided.

    Option 2) Certified Check or Money Order

    You may also mail in your payment by certified check, bank draft, or international money order.

    At the bottom of the order form, click on the Click here to mail in your order link. Then follow the instructions provided on screen. (Note that only yearly subscriptions can be processed for mail-in orders.)

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  • Who can answer my questions about SBI! before I purchase?

    Thank you for your interest in SBI!. We offer two convenient ways to get your questions answered by one of our helpful SBI! advisors.

    Option 1) Use the toll free number...

    1-888-987-3669
    Monday to Friday, 8 AM to 5PM ET

    Option 2) Use the contact form available at...

    http://question.sitesell.com

    Our representatives are all SBI! users who will give you real answers based upon direct first-hand experience. Normally, you'll get an answer within 4-6 hours and 12 hours overnight.

    While you wait, the following might answer your questions. Some are pages you might have missed...

    1) Tour -- How the SBI! Process Works

    http://quicktour.sitesell.com

    2) Traffic Results

    http://www.sitesell.com/more-info/top1-3.html

    3) Find the Special Free(dom) Prize

    http://www.sitesell.com/specialprize/specialprize.html

    4) Comparison to Major Competitors

    http://compare.sitesell.com

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