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  • Why are the confirmation and other links broken into several lines in my test e-mails?

    When you send yourself a test e-mail in either the MailOut Manager or when creating an AutoResponder for a form in the Form Build It! Library, you will receive two separate e-mails, one HTML version and one text-only version.

    In the text version, you may see long links, such as the subscription confirmation links, broken up into several lines.

    The links are in fact sent on one line, but your e-mail software may break them up, depending on its settings.

    Please keep in mind that this issue occurs for the text version only, which is sent to you separately from the HTML version.

    However, when your e-zine or AutoResponder is sent to your visitors, the HTML and the text-only versions are combined in one e-mail. If your visitor's e-mail software can read HTML, which is the case for the vast majority of Internet users, they will see the HTML version, not the text one.

    On a practical level, you do not need to be concerned about this. Most of your subscribers will not be affected.

    The very small minority of users who cannot, or do not wish to, read HTML e-mails will likely set up their e-mail software so that it won't break the links over several lines. Otherwise they will be all too familiar with this issue and know how to copy and paste the long links to their browser.





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  • How can I change the name of the sender of my newsletter?

    If you wish to change the name of the sender that your subscribers see when they receive your newsletter, you can do so by following these simple steps...

    1) Go to...

    http://login.sitesell.com/

    ...and log into Site Central.

    2) Navigate to the "My Account/SBI! Renewal" section by clicking the corresponding text link in the upper right hand corner of your screen.

    3) Scroll down to the "Contact Info" on this new page and enter your preferred name/persona. Whatever you input in the "First Name" and "Last Name" fields will be what's used in your MailOut Manager e-zine.

    If you would like a one-word persona (ex., Editor-in-Chief), then you will need to put this in the "First Name" field. The "Last Name" field will need to have at least one space inserted as the "Last Name" field cannot remain blank.

    4) To save your changes be sure to enter your password at the bottom of the screen and to click the "Complete Modifications" button.

    If you are an active 5 Pillar Club affiliate, you will also need to make some modifications in your 5 Pillar Account...

    1) Go to your 5 Pillar Modifications Home Page...

    https://secure.sitesell.com/prot-bin/affiliatescripts/affiliateClubMoreInfo.pl?affiliate_modification_page

    2) Scroll down to the "Affiliate Payment Info" section.

    Please make sure that the checkmark for "Check here if you want us to pay you personally" is NOT checked, and enter your name or the name you wish to appear on your check in the "Company Name" field.

    3) To save your changes, be sure to enter your password at the bottom of the screen and to click the "Complete Modifications" button.

    By following these steps, you ensure that your desired name shows as the sender of your e-zine while your affiliate checks are still made out to your proper name.





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  • Where do I find the URL of my newsletter's Back Issues page?

    When you first select the option to show a newsletter issue on your Back Issues page, this page will be created for you automatically. From then on, a link to your Back Issues page will be included in the welcome e-mail that is sent to new subscribers and at the bottom of every future issue.
    For specific details, please see...
    http://help.sitesell.com/mailout/backissuehelp.html
    The URL of the Back Issues page is also automatically added to your Link Library.
    If you want to link to your Back Issues page, follow these steps...
    Step 1) Log into Site Central...
    http://login.sitesell.com/
    Step 2) Scroll down to the SiteBuilder section. In the Edit/Delete part of the One Page at a Time category, select the appropriate page from the drop-down menu. Then click on the Edit This Page button.
    Step 3) Identify where you want to insert a Text Link block. For example, you may want to insert a Text Link block between Text Block #3 and Text Block #4. From the drop-down menu located between these two blocks, select Text Link. Then click the Insert button.
    Step 4) In the new block that appears, fill in the empty fields (* indicates required information)...
    * Text: This is the text that will be displayed as blue and underlined on your Web page. Visitors will click this text to follow the link.
    Alignment: Choose whether you want the Link Text aligned to the left, right, or centered. If you choose None, the alignment will be the same as what is being used in the preceding Text block.
    * Choose Link: Select the link, Back Issues for NEWSLETTER NAME, from the drop-down menu. The URL will be filled in automatically.
    MouseOver Text: This is the text that will be displayed in the Status Bar at the bottom left of your browser window when visitors point their mouse cursor to the link. If you leave it blank, the URL of the link will be displayed instead.
    Open New Window: Select whether a link will open in the same window or a new window will pop up when the link is clicked. Which way is best? Use a new window for links to other Web sites so you don't lose your visitors. For links to other pages on your own site, do not open a new window.
    Step 5) Preview your page by clicking on the Preview button near the end of the page. If you are satisfied, click the Build It! button.
    For additional help and details, please click the ? button and the different heading links in the Text Link block.
    If you merely need to know the URL of your Back Issues page, please follow these steps...
    Step 1) Log into Site Central...
    http://login.sitesell.com/
    Step 2) Scroll down to the SiteBuilder section. In the Libraries category, click the Link Library button. This will display a list of all the links in your Link Library.
    Step 3) Find the link named "Back Issues for NEWSLETTER NAME" in your Link Library. Right beside it you will find the full URL of your Back Issues page.



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  • Can I edit a back issue of my e-zine?

    Archiving the back issues of your e-zine is an excellent way to entice new subscribers. People can see first-hand the quality of your content. And it's a convenient way for your current subscribers (and you!) to check past information.

    The MailOut Manager does not permit you to resend a back issue. You can, however, edit an archived e-zine for typos or other small fixes.

    If you wish to access your back issues, please click on the MailOut Manager button in the BusinessCenter at Site Central. On the MailOut Manager home page, scroll down to the All Lists section. Then click on the Get History and Archives button.

    Click on the date link of the particular back issue you wish to edit. And then fix those typos that escaped you the first time around!



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  • How do I find out if I have new subscribers to my e-zine?

    The MailOut Manager will provide you with a text list of all your current subscribers. Here's how you can access this information...

    Please go to the BusinessCenter at Site Central. Click on the MailOut Manager button. This will take you to the MailOut Manager home page.

    Scroll down to the Select List section. Before you click on the Export an E-mail Address List, please click on the Export help link for guidance.



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  • How do I save an e-zine so I can edit it later?

    After creating your e-zine, set the mailout for a future date (for example, two weeks from today) and then hit the Send It! function. This action will save your e-zine in a queue in the Get History and Archives module of the MailOut Manager.

    When you are ready to edit the e-zine, please click on the MailOut Manager button in the BusinessCenter at Site Central. On the MailOut Manager home page, scroll down to the All Lists section. Then click on the Get History and Archives button.

    Now click on the date of your saved e-zine in the queue. Edit as needed. If you are still not sure your e-zine is ready, leave the future date as is and click on the Send It! button. Come back later for another try.

    If you are OK with everything, change the send date and click Send It!. Your e-zine will be mailed out on your requested date.

    Please note... You cannot send out an archived issue again. But you can edit it for typos. Just click its date link in the Get History and Archives section and do whatever fixes you want to make. Simple and fast!



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  • How can I import a mailing list?

    You can manually copy-and-paste subscribers to your mailing list but there is no automatic mass-import functionality in the MailOut Manager.

    SBI! follows a strict double opt-in subscription policy to protect the integrity of all SBIers and to help you build a credible mailing list. So each person that you manually add to your list will receive an opt-in confirmation e-mail.

    Ready to get started? Please log into Site Central via the Site Build It! LOGIN button...

    http://login.sitesell.com

    Click on the MailOut Manager in the BusinessCenter of Site Central. Then click on the Add subscribers to an E-mail Address List button. This will bring you to a form where you can copy-and-paste up to 500 e-mail addresses per day. Please follow the instructions as outlined.



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  • Where do I find Forum FAQs related to this category?

    Please visit the following location...

    Ezines
    http://forums.sitesell.com/viewtopic.php?t=11490



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