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  • I am switching over to FrontPage from SiteBuilder. Where do I find help files for this?

    SBI!'s Upload Your Own HTML module supports pages that are created in Microsoft's FrontPage. However, the FrontPage Editor supports certain functionality that is unique to itself. SBI! is not compatible with FrontPage Extensions, which are a security risk, with holes that have not yet been patched.

    Instructions on how to use the Upload Your Own HTML feature are found in the SiteBuilder section of Site Central under One Page at a Time.

    The specific help URLs to get you up and running are...

    http://build.sitesell.com/help/central/new-user.html

    http://build.sitesell.com/help/add-your-own-help.html

    http://build.sitesell.com/help/add-your-own-rules.html

    For specific information on how to use FrontPage and SBI! together, please see the following helpful article in the Tips and Techniques HQ...

    http://sbitips.sitesell.com/front-page-help.html

    Another excellent resource is the For Tech Types SBI! Forum. SBIers generously share tips and provide assistance whenever they can.

    Log into the Forums with your usual username and password...

    http://forums.sitesell.com/





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  • Can I use SiteBuilder pages and uploaded HTML pages together? How do I transition from using the SiteBuilder to uploading my own HTML pages?

    Yes, you can create some pages using the SiteBuilder and also upload some of your own HTML pages. This is especially helpful for those pages where you would like to add specific elements through your HTML editor.

    Using the combination together also smoothes the transition from SiteBuilder to the Upload Your Own HTML Feature.

    For information about how to make the transition from the SiteBuilder to uploading your own HTML page, please see...

    http://sbitips.sitesell.com/transition.html

    Tip: Before you make the transition, consider this option. Another SBIer continues to use both SiteBuilder and an HTML editor to build his pages. This is an excellent "in-between" transition step. In fact, you may not ever want to move beyond it! He explains the process here...

    http://sbitips.sitesell.com/transition-combo.html

    Please keep in mind that Customer Support is not able to assist with HTML coding questions or concerns. For most things, SBIers in the HTML Forum will be able to help you...

    http://forums.sitesell.com/viewforum.php?f=8



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  • Do you place a limit on uploaded media file size?

    We do place a cap on the media folder of 100MB. SBIers are allowed unlimited bandwidth, if the bandwidth is from traffic, not from people downloading music or viewing movies.

    SBI! was never intended to be used as a media server. It builds businesses!

    If you need more than 100MB of media files on an urgent need basis, Support can temporarily remove the limit. This will give you time to find a media server that can accommodate your space requirements for these files and set up links on your SBI! site to this server.

    Please contact Support for further assistance...

    http://support.sitesell.com/contact-support.html



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  • Can I use audio on my site?

    SBI! supports the following media file types...

    .mpg, .qt, .avi, .rm, .mp3, .wav, and .wmf

    Site Build It! is compatible with both major Web site audio services, SonicMemo and AudioGenerator. If you are currently using SBI!'s Upload Your Own HTML feature, we recommend SonicMemo as it is significantly cheaper than AudioGenerator. There is one caveat though. Integration on your site is somewhat more involved.

    For more audio details, please see..

    http://sbitips.sitesell.com/web-site-audio.html

    For instructions on how to use SonicMemo on your site, please see this help file...

    http://build.sitesell.com/resources/help/sonicmemo.html



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  • Why does Analyze It! not like my first 90 characters?

    More than likely, the added HTML code at the top of your page is a source of confusion for Analyze It!. Because it does not see your Specific Keyword near the beginning, it is suggesting that you fix this page element.

    Search Engines, however, will not care about this added code. Their spiders will ignore it, and instead focus their attention on your page's text.

    So what does this mean for you? Good news! It's not necessary to delete the extra coding at the top of your page. As long as your Specific Keyword is within the first 90 characters of your actual text, you can disregard Analyze It!'s error message, if you wish.



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  • How do I add an image to my home page?

    Adding an image to your home page can be done easily by adding some simple HTML wherever you'd like your graphic to appear.

    The process is very straightforward...

    1) Name and upload the image file that you want to use to your Graphic Library at Site Central.

    2) Type the image source code into the appropriate text box of your home page, following this format...

    <img SRC="http://www.yourdomain.com/images/FILENAME">

    Please note...

    a) yourdomain.com -- enter your domain here.

    b) Filename is the filename of the image file that you uploaded to your Graphic Library, not the description that you gave it.

    Please see the Tips 'N Techniques HQ for a quick illustration...

    http://sbitips.sitesell.com/image-on-home.html

    An extra tip...

    Here is how you can find the filename of your image...

    1) Log into Site Central...

    http://login.sitesell.com/

    2) Scroll down to the SiteBuilder section. In the Libraries category, click the Graphic Library button. This will display the Graphic Manager with a list of all the images in your Graphics Library.

    3) Find the image that you wish to display on your home page in the Graphic Manager. Click the Image Name and then click the Preview link beside it. A page will pop up that displays your image.

    4) Right-click the image and select Properties.

    5) You can then highlight the full URL for your image and copy and paste that image's location.



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  • I would like to add my own HTML to the pages I build with SiteBuilder. Is this possible?

    If done properly, added code will work flawlessly. SiteBuilder can interpret HTML, Javascript, etc.

    However, please note:

    HTML consulting is outside the assistance scope of our Support staff. A great deal of time and expertise is required when an HTML problem arises. It bears more responsibility and expertise than a Support staff member is trained to deliver.

    Like any other Web host, it is not economically or practically feasible for us to act as HTML consultants. Nor can we provide support for your HTML Editor software. If we were to provide this kind of service, we'd have to charge for it, just to cover the infinite possible questions that could arise on how to achieve a variety of HTML effects.

    So what do you do when you need help with your HTML?

    We don't want you to be left out there, up a creek without a paddle either! So, here are several excellent options to help you if/when you get stuck...

    1)The SBI! Forums

    http://forums.sitesell.com/

    This is a great place for people to come to help and be helped. Before you post, please be considerate of the group and review the various threads to see if one already covers your particular question. If not, post your question.

    Some friendly, helpful and EXPERIENCED SBIer will likely chip in shortly. You will find many knowledgeable and savvy users in the forums who are willing to help. And, of course, do pay the favor forward...

    Help someone else out.

    2) SBI! Coaching

    SBI! Coaching is where you get personalized one-on-one help in using SBI! to its fullest potential ... it's all about Do-It-Yourself but not "do it alone". SBI! Coaches provide the guidance and instruction you need to get up and running as quickly as possible. SBI! Coaches know SBI!, use SBI! every day and can cut your learning time dramatically.

    The SBI! Coaching Program provides one-on-one help with consulting-type questions that are outside the scope of the internal SiteSell Support team.

    http://coaching.sitesell.com/

    3) SiteSell Services Division

    The Specialists working with SiteSell Services have passed rigorous qualifications and are available to help you build your entire site. For more information on this complete service, please see...

    http://services.sitesell.com/

    4) Web resources

    Check out the following HTML resources...

    Tips 'n Techniques HQ -- Building A Page Category
    http://SBItips.sitesell.com/

    HTML Goodies
    http://www.htmlgoodies.com

    Web Monkey
    http://hotwired.lycos.com/webmonkey/reference/html_cheatshee t/

    Specialized Web resources and text books are most appropriate for those who want to get into HTML and the more technical side of site-building. There is no need with SBI! to become an advanced HTML expert. Actually, you can get by quite well with knowing nothing more than the bold tag! But if you are so inclined, the above URLs should get you started!

    All in all, even though we cannot support HTML directly, we've got you covered for any HTML issue that may arise.



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  • How can I upload a PDF file to my site? ( I am using SiteBuilder.)

    Some SBIers offer free books or reports (PDF format) as a way to entice subscriptions to their e-zine or as a thank-you gift. Uploading PDF files and other support files is easy with the Special File Manager...

    1) Log into Site Central as usual with your username and password...

    http://login.sitesell.com/

    2) In the Web FTP Section, click the Special File Manager button.

    3) Click the Browse button and browse to the file you wish to upload on your computer. Supported file types are...

    a) Supported image file types: .gif, .jpg, .jpeg, .png

    b) Supported media files types: .avi, .mov, .mp3, .mpeg, .mpg, .qt, .wav, .wma, .wmv

    c) Supported script and support file types: .js, .css, .swf, .pdf, .txt, .xml, .flv

    Repeat for each of the files you wish to upload, up to 10 at a time.

    4) Click the Upload button to upload your files.

    5) After the files have uploaded successfully, click the button to return to Site Central or you can return to the Special File Manager to verify the uploaded files and their URLs.





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  • What is the best way to add HTML to the pages that I build with SiteBuilder?

    We highly recommend that you compose your page in a Text Editor, and then copy-and-paste your content into the appropriate SiteBuilder blocks on the page. Here's why...

    1) It's easier to work in a Text Editor than in those teeny boxes.

    2) For security reasons, the 5 Pillar Club times out after 4 hours. Unless your work is saved, you'll lose it when you time out.

    3) If you use curly quotes or apostrophes or other word- processor type fanciness, you'll get weird symbols. So save your text entries as a straight ASCII text file -- you'll see this option when you select FILE > SAVE AS.

    Bottom line... draft each entry in your Text Editor. Then just copy-and-paste. Easy as pie.

    Additional information is available in the Tips 'N Techniques HQ (under the Building A Page section). These two articles are particularly relevant to your question...

    http://sbitips.sitesell.com/text-template.html

    http://sbitips.sitesell.com/tags.html



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  • Will SiteBuilder accept non-English characters?

    Yes, you can insert non-English characters into SiteBuilder. Just type or copy-and-paste the correct HTML code in the Text blocks where needed.

    The Tips 'n Techniques HQ provides a convenient list of the more popular characters and the corresponding HTML code for each one.

    Here are three examples from the list...

     À     &Agrave;

     ç     &ccedil;

     å     &aring;

    For more information, please see...

    http://sbitips.sitesell.com/non-eng-accents.html

    For other helpful page-building tips, please see the Building A Page/Site using SBI! SiteBuilder section of the TNT HQ...

    http://sbitips.sitesell.com/text-template.html



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  • Who can help me with my HTML code?

    Unfortunately, we cannot help you with added HTML code issues as this type of consulting is outside the bounds of Customer Support.

    A great deal of time and expertise is required for answers of this kind, and it bears more responsibility than our Support staff is allowed to have. However, we can recommend some great resources, some of them free, to help you out.

    1) If you have not already done so, please visit the official Site Build It! Forums. The Forums are a free help and be helped resource where SBIers meet to pick up and share new ideas, provide advice, etc.

    http://forums.sitesell.com/

    Log into the Forums with your regular username and password.

    Scroll down to the SITEBUILDING Forum. This is where you will find helpful HTML tips and resources.

    Feel free to post your own query under the appropriate category -- some friendly, helpful and experienced SBIer will likely chip in shortly. You will find many knowledgeable and savvy users in the Forums who are willing to help.

    And... if you have a good idea, suggestion, or comment, please return the favor to the forums -- help someone else out.

    2) The following resources may be appropriate for your needs...

    HTML Goodies
    http://www.htmlgoodies.com/

    Web Monkey
    http://www.webmonkey.com/reference/HTML_Cheatsheet

    2) SBI! Coaching

    SBI! Coaching is where you get personalized one-on-one help in using SBI! to its fullest potential ... it's all about Do-It-Yourself but not "do it alone". SBI! Coaches provide the guidance and instruction you need to get up and running as quickly as possible. SBI! Coaches know SBI!, use SBI! every day and can cut your learning time dramatically.

    The SBI! Coaching Program provides one-on-one help with consulting-type questions that are outside the scope of the internal SiteSell Support team.

    http://coaching.sitesell.com/

    4) And finally, there is our SiteSell Services Division to consider...

    http://services.sitesell.com/

    The Specialists working with SiteSell Services have passed rigorous qualifications and are available to help you build your entire site.

    Forums... Coaching... SiteSell Services. There is a level of consultation for your question.

    Our Support staff specializes in great support for SBI!. We would be doing no one a favor to try to consult in business-related matters. Our Support staff do not supply, support, nor debug added code (JavaScript, HTML, etc.).

    Adding code is at your own discretion and it's your responsibility. That said, if done properly it will work flawlessly. SiteBuilder can interpret HTML, JavaScript, etc. with no problems. If you use FrontPage, Dreamweaver or any other WYSIWYG HTML Editor, please clean all the proprietary tags or extensions. Otherwise, this will cause errors when SBI! is reading the code.

    Please note: The code between the HEAD tags of SiteBuilder pages cannot be modified. If you need to gain access to the code between the HEAD tags, create your entire page in HTML and then upload it through the Upload Your Own HTML Feature at Site Central. (Click on Upload your own HTML page button in the SiteBuilder section for more details.)



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  • Where do I find Forum FAQs related to this category?

    Please visit the following locations...

    Stop here first
    http://forums.sitesell.com/viewtopic.php?t=10147

    Sitebuilder Tips
    http://forums.sitesell.com/viewtopic.php?t=11755

    Integrating 3rd Party Resources
    http://forums.sitesell.com/viewtopic.php?t=11678

    HTML
    http://forums.sitesell.com/viewtopic.php?t=10038

    Javascript
    http://forums.sitesell.com/viewtopic.php?t=11417

    Site Design Tools
    http://forums.sitesell.com/viewtopic.php?t=12740

    Audio, Flash, RSS & Other (including video)
    http://forums.sitesell.com/viewtopic.php?t=11165





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  • What should I do when I don't want one of the pages that I built (using my HTML Editor) to be submitted?

    In order to let SBI! know that you do not want this specific page to be submitted, all you have to do is add this tag...

    <META NAME='ROBOTS' CONTENT='NOINDEX, NOFOLLOW'>

    ... into the HTML between <HEAD> and </HEAD> tags.

    Please copy-and-paste this code exactly when you are building your page and all will be fine. Any difference will cause SBI! to submit the page in regular fashion, so please be careful and avoid disappointment.



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