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Hi, I'm Ken Evoy, founder of SiteSell.com. Do you have a question, either as
a Site Build It! customer, a 5 Pillar Affiliate, or an e-book customer?
You've come to the right place!
I've asked our valiant front-line support staff to assemble
the "questions they see over and over and again." We have entered
those, along with the answers, into our Online Support FAQ
which is the best way to get the answer you need, now...
Please check the FAQ before doing anything else. You can find and have the answer to your
question in a minute or two.
And try Find It!. It searches the Action Guide, all the online help, all articles. The answer you seek likely lies in Find It!.
Consulting-type questions require skill sets are best handled in the SBI! Forums.
If you can't find your answer in the FAQ and if this is not a "consulting-type" question,
then you need SiteSell Support. And we are standing by, ready to help. You can
reach us in two ways...
1) Pay-per-incident -- e-mail support works on a democratic, first-in-first-out
basis. If you want to jump that queue and have direct, immediate, phone
support, we offer a pay-per-incident service.
Click here to phone support instead.
2) Fill in the form to e-mail us your question -- you will receive an autoresponder
that explains current response times and how our "1-to-1-to-resolution" system of e-mail support works.
The AutoResponder also verifies that you typed in a valid e-mail
address (3% of users do not!). If you do not receive the autoresponder within a few minutes,
please re-send the question -- it means your e-mail address was incorrectly entered or
that our reply was incorrectly filtered out by your ISP (click here to whitelist SiteSell).
Simply fill in the form below, and then
click on the E-mail Your Question button.
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