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ONLINE FAQs
Ever hear of the 80-20 rule? Well, it applies to support, too -- 80% of
support is generated by 20% of the questions. You have a great chance to
find your answer here immediately.
You'll find answers to the most Frequently Asked Questions
about all of SiteSell's products and its affiliate program.
Click here to find your answer in the FAQ...
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FORUM FAQs
The SBI! Forums are perhaps SBI!'s greatest resource. Why?
Because thousands of motivated SBI! owners contribute to it.
It's very likely that your question has already been asked and
answered (and answered well!) in the forums.
So we've assembled the best of this collective wisdom into "Forum FAQs," organized in easy-to-find subject categories for SBIers and affiliates.
Click here to find your answer in the Forum FAQs...
Time-Saving Tip: Do a quick search on the ONLINE FAQs
first, where answers are compactly summarized for your
convenience. Then progress to the Forums, for expanded
discussions about different topics.
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USEFUL LINKS
Lost password
SBI! and 5 Pillar login page
Whitelist to make sure you get our mail
Change your e-mail address (non-SBI!, non-affiliate)
Manage your domain
Site Build It! Forums
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PAY-PER-INCIDENT
Like Adobe or Apple, you can now get immediate telephone assistance for
a fee of $19.95 (USD) per incident.
Note: We do not make a profit on this. We pay Keen Inc. to set up
and administer this program. This is offered for
those who are willing to pay for telephone support (which is much more
expensive to provide). This way, we can keep the price of our products low
for everyone.
Click here for details...
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CONSULTATIONS
The SBI! Forums
If you have consulting-type questions (like determining your best theme, ideal profitability ratios, marketing strategy, site review, HTML and JavaScript programming, and so on), these require skill sets that are beyond the scope of SiteSell Support. If you need this kind of help, please try the world's #1 small business meeting place...
The SBI! Forums
SBI! Coaching
If you need some assistance for certain parts of the building process, get an experienced coach to help you over the hurdle! For example, do you need some confidential help analyzing your keywords or choosing your niche? Perhaps you need some advanced help using Infin It!. Experienced SBIers are ready to coach you one-on-one...
Click here for more information on SBI! Coaching.
SiteSell Services Specialist
Too busy to build your own site? Perhaps your regular business takes all your time and you need a full-time SBI! Webmaster to do it for you? Or do you want detailed hands-on hand-holding throughout the process until you're confident, up and running, and able to take over?
Let a SiteSell Services Specialist help build your business.
Click here.
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CONTACT SUPPORT
Can't find the answer you need in the Online FAQ or Forum FAQ above?
If you need product-related or technical support, contact SiteSell Support.
E-mail is the recommended route to obtain free support for questions about
Site Build It!, SiteSell's line of
e-books, and SiteSell's 5 Pillar Affiliate Program.
Our support team replies by e-mail 4-6 hours during the day/early
evening, 12 hours overnight. The same Support Staff person will
stay with you until your question is resolved.
IMPORTANT: To help us answer you as quickly and accurately as possible,
please include as much information as possible about your problem.
Click here for details.
Here's the link to contact SiteSell Support:
http://support.sitesell.com/contact-support.html
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